🔒 Official Document

Privacy Policy of 3uuu – Data & LGPD

This document explains how 3uuu collects, uses, stores, and protects your personal data — all in compliance with Brazil's General Data Protection Law (LGPD).

Last updated: June 2026 Brazilian Portuguese version
Your data, protected

3uuu processes all personal data in accordance with the LGPD. You have the right to access, correct, port, or delete your information at any time through 24/7 support in Portuguese.

How 3uuu Takes Care of Your Data

Six principles that guide the way we handle your personal information

Full LGPD Compliance
3uuu operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). Every collection and processing of personal data has a specific legal basis — consent, contract performance, or legal obligation — as required under Brazilian law.
256-bit SSL Encryption
All communication between your phone or computer and 3uuu's servers is protected by 256-bit SSL encryption — the same standard used by major Brazilian banks like Nubank, Itaú, and Bradesco. Your financial and personal data is transmitted with maximum security.
You Control Your Data
Access, correct, port, or request the deletion of any personal data that 3uuu holds about you. Simply contact our support team via live chat in Portuguese — available 24 hours a day, seven days a week.
No Sale of Data to Third Parties
3uuu never sells, rents, or trades your personal information to third parties for marketing or advertising purposes. Data is shared with partners only when strictly necessary for the operation of the services you have contracted.
Minimal and Necessary Data Collection
3uuu collects only the data strictly necessary to provide the contracted services, comply with legal obligations, and ensure platform security. We do not ask for information beyond what is genuinely needed to keep your account running smoothly.
Incident Notification
In the event of any security incident that could put your personal data at risk, 3uuu will notify affected users and the National Data Protection Authority (ANPD) within the timeframes required by the LGPD — with full transparency about what happened and the measures taken.

A 3uuu respects every user's privacy and understands that your personal data belongs to you — not to the platform. This Privacy Policy transparently describes, in plain language, how 3uuu collects, uses, stores, shares, and protects your personal information throughout your entire relationship with the platform.

By creating an account or using any service provided by 3uuu — Sports Betting, slots, poker, Live Casino, crash games — you acknowledge that you have read and understood this policy. If you have any questions after reading it, our support team is available 24 hours a day, seven days a week via live chat in Portuguese.

1

Who We Are — The Data Controller

A 3uuu is the controller of personal data collected through the platform available at 3uuu.best. We are a Sports Betting and online entertainment platform built with a focus on the Brazilian market, offering services in BRL with payments via Pix, boleto bancário, credit and debit cards, PicPay, Mercado Pago, and TED transfer.

As the data controller, 3uuu is responsible for decisions regarding the processing of users' personal data and for ensuring that such processing takes place in accordance with the General Data Protection Law (Lei nº 13.709/2018 — LGPD) and other applicable regulations in Brazil.

For any questions related to privacy and data protection, you can reach our Data Protection Officer (DPO) at privacidade@3uuu.best.

2

Data We Collect

A 3uuu collects only the information necessary to provide its services securely, meet legal obligations, and improve the user experience. The data collected falls into the following categories:

Category Examples Primary purpose
Identification data Full name, CPF, date of birth, email address, mobile phone number Registration & Identity Verification
Address data ZIP code, street address, city, state Brazilian residency verification
Financial data Pix key, card details (encrypted), transaction history Processing of deposits and withdrawals
Usage data Bets placed, games accessed, sessions, clicks, time spent on the platform Product improvement and fraud detection
Technical data IP address, device type, operating system, browser, approximate location Security, fraud prevention, and technical support
Communication data Support chat history, emails exchanged with the platform Dispute resolution and customer service improvement

Note on sensitive data: A 3uuu does not collect data considered sensitive under the LGPD — such as racial origin, religious belief, health data, or biometric data — except where strictly required to fulfill a specific legal obligation, in which case you will be notified in advance.

3

How We Use Your Data

The data collected by 3uuu are used exclusively for the purposes described below. We never use your information for any purpose that has not been clearly disclosed in this policy.

  • Provision of contracted services: account creation and management, processing of deposits via Pix, boleto, and card, sports betting settlement, withdrawal processing, and access to the games catalog.
  • Identity verification (KYC): confirmation that you are who you say you are, are over 18, and reside in Brazil — a legal obligation applicable to the industry.
  • Fraud and money laundering prevention: monitoring of unusual transactions, detection of multiple accounts, and compliance with Brazilian anti-money laundering regulations (Law No. 9,613/1998).
  • Transactional communications: deposit confirmations, withdrawal notifications, security alerts, password resets, and important account updates.
  • Promotional communications: information about bonuses, promotions, and new products — only if you have opted in to receive this type of communication. You can opt out at any time through your account settings.
  • User support: resolving questions, disputing bets, and submitting withdrawal requests via live chat and email.
  • Platform improvement: analysis of usage patterns to improve the browsing experience, app speed, and the relevance of products displayed.
  • Responsible gambling: monitoring of gambling patterns that may indicate at-risk behavior, enabling proactive activation of the responsible gambling tools available on the platform.
4

Legal Basis for Data Processing

The LGPD requires that every personal data processing operation have a specific legal basis. Below we detail the legal bases that 3uuu uses for each primary purpose:

  • Contract performance (art. 7, V of the LGPD): for all processing necessary to provide the services you signed up for when creating your account — registration, payment processing, bet settlement, and withdrawals.
  • Legal obligation (art. 7, II of the LGPD): for identity verification (KYC), anti-money laundering compliance, and fulfillment of tax obligations under Brazilian law.
  • Consent (art. 7, I of the LGPD): to send promotional communications and marketing materials. You may withdraw this consent at any time without affecting your access to the platform's services.
  • Legitimate interest (art. 7, IX of the LGPD): for fraud detection, platform improvement, and usage pattern analysis — always in a manner consistent with your rights and reasonable expectations.

Important: Withdrawing consent for marketing communications does not affect the provision of contracted services. Processing based on contract performance or legal obligation continues regardless of any consent withdrawal.

5

Sharing Data with Third Parties

A 3uuu never sells your personal data. Sharing with third parties occurs only in the strictly necessary cases listed below, always with contractual protections equivalent to those in this policy:

  • Payment processors: partners responsible for the technical processing of Pix, boleto bancário, credit and debit cards, PicPay, and Mercado Pago. These partners receive only the financial data necessary to complete the requested transaction.
  • Game providers: providers such as Pragmatic Play, Play'n GO, NetEnt, Hacksaw Gaming, and others that operate the casino games available on the platform receive only technical session identifiers, with no complete personal user data.
  • Identity verification services: specialized KYC (Know Your Customer) partners who assist with identity confirmation and document verification — limited to the minimum data necessary for that purpose.
  • Authorities and regulatory bodies: data may be shared with competent Brazilian authorities — such as the Receita Federal, Coaf (Conselho de Controle de Atividades Financeiras), and the Judiciary — when required by law, court order, or official investigation.
  • Analytics and security tools: technical services used to monitor platform security, detect fraud, and analyze system performance — always in an anonymized or pseudonymized environment wherever possible.

All partners that receive personal data from users of 3uuu are contractually required to handle this information in compliance with the LGPD and equivalent standards of security and confidentiality.

6

Data Retention and Deletion

A 3uuu retains your personal data for as long as necessary to fulfill the purposes for which it was collected, or for the period required by law — whichever is longer.

  • Active account data: retained for as long as your account remains active on the platform.
  • Financial transaction data: retained for a minimum of 5 years after the transaction, as required by Brazilian tax and anti-money laundering legislation.
  • Identity verification data (KYC): retained for a minimum of 5 years after account closure, as required by law.
  • Betting history: retained for a minimum of 5 years for audit purposes and dispute resolution.
  • Support communication data: retained for 2 years for customer service improvement and dispute resolution purposes.

Once legal retention periods have expired, your data is securely deleted or irreversibly anonymized. Closing your account stops data processing for operational purposes, but data subject to mandatory legal retention is kept for the periods required under Brazilian law.

7

Information Security

A 3uuu implements strict technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or improper destruction. Key safeguards include:

  • Encryption in transit: all communication between your device and our servers is protected by TLS 1.3 with 256-bit SSL encryption.
  • Encryption at rest: sensitive data stored on the servers of 3uuu — such as financial data and identity documents — are encrypted at rest.
  • Access control: internal access to user data is restricted to employees who require it to perform their duties, with access logs continuously monitored.
  • Two-factor authentication: available to all users and recommended as an additional layer of account protection.
  • Continuous monitoring: automated systems monitor for unusual activity 24 hours a day to detect unauthorized access attempts at an early stage.
  • Periodic security testing: regular vulnerability assessments and penetration testing conducted by independent specialists.

Your input matters: Your account security is also your responsibility. Use strong, unique passwords, enable two-factor authentication, and never share your login credentials with anyone. If you suspect unauthorized access, contact our support team immediately.

8

Cookies and Similar Technologies

A 3uuu uses cookies and similar technologies to enhance your experience on the platform, ensure services function correctly, and analyze usage patterns on an aggregate basis. The types of cookies we use are:

Essential cookies Functional cookies Analytical cookies Security cookies
  • Essential cookies: required for the basic operation of the platform — maintaining the logged-in session, securing the login form, and processing bets. They cannot be disabled without affecting the functionality of the service.
  • Functional cookies: store your configuration preferences — language, odds format, theme — so you don't have to set everything up again each time you log in.
  • Analytical cookies: collect aggregated, anonymized information about how users interact with the platform in order to identify areas for improvement. This data is not linked to any individually identified user.
  • Security cookies: help detect suspicious behavior, prevent fraud, and identify unauthorized access attempts.

You can configure your browser to block cookies or alert you whenever a cookie is set. Note that blocking essential cookies may prevent certain platform features from working correctly, such as keeping your session active or processing bets.

9

Your Rights as a Data Subject (LGPD)

The Lei Geral de Proteção de Dados (LGPD) grants you, as the data subject, a set of rights that the 3uuu fully upholds. See each right and how to exercise it below:

Right of Access
You may request a copy of all personal data that 3uuu holds about you at any time, including details on how it is processed, who it is shared with, and how long it is retained.
Right of Correction
If any information we hold about you is incorrect, incomplete, or out of date, you have the right to request an immediate correction. Simply go to your account settings or contact support.
Right to Erasure
You may request the deletion of your personal data processed on the basis of consent. Data retained due to a legal obligation cannot be deleted before the end of the period required by Brazilian law.
Right to Data Portability
You may request the portability of your personal data in a structured, machine-readable format to another data controller, in accordance with ANPD regulations.
Right to Object
You may object to the processing of your data carried out on the basis of 3uuu's legitimate interest, such as the use of information for product improvement or the sending of marketing communications.
Right to Information
You have the right to be informed about the possibility of withholding consent and the consequences of doing so, as well as about any material changes to this privacy policy.
How to exercise your rights

To exercise any of the rights listed above, contact our support team via live chat in Portuguese or by emailing privacidade@3uuu.best. We respond to all requests within 15 calendar days, as provided for under the LGPD. We never charge any fee to handle data subject rights requests.

10

International Data Transfers

Some of 3uuu — such as cloud infrastructure providers, analytics tools, and game suppliers — may be located outside Brazil. When such international data transfers occur, 3uuu adopts the following safeguards:

  • Prior verification that the destination country offers an adequate level of data protection, as assessed by the ANPD.
  • Inclusion of specific data protection contractual clauses in all agreements with international partners that receive data from Brazilian users.
  • Data transfers are limited strictly to what is necessary for the specific purpose, in accordance with the LGPD's data minimization principle.

A 3uuu does not transfer full financial data or identity documents to international partners without contractual safeguards equivalent to those required by the LGPD.

11

Minors

The services of 3uuu are intended exclusively for users aged 18 and over. The platform does not intentionally collect personal data from minors and takes active steps to prevent minors from accessing or registering.

If we become aware that a person under the age of 18 has created an account or provided personal data to 3uuu, the account will be immediately closed, the data will be deleted, and any remaining balance will be returned to the legal guardian upon identity verification. If you suspect that a minor is using the platform, please contact our support team immediately.

Protection of minors: A 3uuu actively collaborates with initiatives to protect minors in the context of online gaming and betting. Parents and guardians who wish to block minors' access to betting platforms can use parental control tools available in operating systems and browsers, as well as the protection tools provided by internet service providers.

12

Changes to this Privacy Policy

A 3uuu may periodically update this Privacy Policy to reflect changes in legislation, our services, or our data processing practices. The most recent version is always available at 3uuu.best/privacy-policy, with the date of the last update shown at the top of the document.

Changes that materially affect user rights — such as new processing purposes, new types of data collected, or new third-party sharing arrangements — will be communicated at least 30 days in advance by email and/or in-platform notification.

Continued use of 3uuu after any changes to this policy take effect constitutes acceptance of the new data processing terms. If you do not agree with the changes, you may close your account before the effective date.

13

Contact, DPO & Complaints

For any questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, please contact our privacy team:

  • Data Protection Officer (DPO): privacidade@3uuu.best
  • General support: live chat available 24/7 in Portuguese directly on the platform
  • Support email: contato@3uuu.best

We respond to all privacy-related requests within 15 calendar days of receipt. We do not charge any fee for handling data subject rights requests.

If you feel that your rights as a data subject have not been adequately addressed by 3uuu, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for overseeing compliance with the LGPD in Brazil.

Privacy Frequently Asked Questions

Common questions about how 3uuu handles your personal data

No. 3uuu never sells your personal data. Sharing with third parties is limited to the technical partners strictly necessary to operate our services — payment processors such as Pix and card networks, game suppliers, and identity verification services. All such partners are contractually required to protect your data with the same rigor as the LGPD. Data may also be shared with Brazilian authorities when required by law.

To request deletion of your data, contact our support team via live chat in Portuguese or by email at privacidade@3uuu.best. Please provide your CPF and your deletion request. 3uuu will respond within 15 calendar days. Please note that data subject to mandatory legal retention — such as financial transaction records and KYC documentation — is kept for the periods required by Brazilian law even after account closure.

Promotional communications — such as information about bonuses and promotions — are sent only if you have given consent for that type of communication. You can opt out at any time through your account settings or by contacting support. Opting out of marketing does not affect your access to contracted services or essential transactional communications, such as deposit confirmations and security alerts.

Yes. All financial data — Pix keys, credit and debit card details, TED transfers — is processed with 256-bit SSL encryption and stored in encrypted form. Full card details are never stored on 3uuu's servers — only security tokens provided by certified payment processors. Processing follows PCI-DSS standards applicable to the payments industry.

After account closure, data subject to mandatory legal retention — such as financial transaction records, identity verification (KYC), and betting history — is retained for a minimum of 5 years as required by Brazilian tax and anti-money laundering legislation. Data not subject to these obligations is securely deleted within 90 days of account closure.
Official and Updated Version of this Policy

This document represents the most recent version of the Privacy Policy of the 3uuu, last updated in June 2026. In the event of any discrepancy between versions, the version available at 3uuu.best/privacy-policy shall always prevail. This policy is subject to Brazilian law, in particular the General Data Protection Law (Lei nº 13.709/2018) and the regulations of the National Data Protection Authority (ANPD).

Also read our Terms and Conditions
Your data protected, your fun guaranteed

Register at 3uuu with Security and Transparency

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